Results Laser Clinic Melbourne CBD - Melbourne, VIC

Krad Valdez

I had the best experience! Booking my appointment was super easy, and I was thrilled with how flexible the clinic was when I had an emergency come up—they worked around my schedule seamlessly. Hazel was absolutely fantastic. She was so friendly and made me feel comfortable from the moment I walked in. During our conversation, she gave me so much helpful information about the micro-needling process and the different package options available. It really helped me choose the best plan for my skin goals. The service was top-notch, and I left feeling great about my decision to the extent that I subscribed being a premium member. I can’t recommend this clinic enough!

Kudos to you, Hazel! Amazing work and I couldn't wait for my next session.

Alisson Puentes

I’ve been undergoing my Brazilian and underarm laser hair removal process, and I’m very happy. In just 3 sessions, I’ve seen very significant changes. Additionally, the ladies who have attended me are very kind and perform the procedure quickly. They have great appointment availability, and the prices are very affordable! Totally recommended.

Gia Minh Vuong

Be aware of this brand as they are very scammy. Their website allows you to book your appointment using your prepaid package even if they WILL have expired by the time you have your appointment. When you come into your appointment, they WILL NOT make any effort to tell or check if your package has expired and they will do it for you and then charge you afterwards. When you try to talk back, they WILL not discuss it with you AND tell your that you are ILLITERATE and claim that you have received warning notifications when in fact you will not receive any warning communication at all. Overall, very bad practice. Do it somewhere else, not here.

Phavinee Futragoon

I have been loyal to the clinic for over 5 years, and the service itself has generally been satisfactory. However, sometimes we couldn't get a service done due to limited staff. The real issue is dealing with the HQ regarding the flexibility of expiring packages, which has been a disaster. We missed a package due to their short staffing, and now we've lost our package because of that.

I won't be returning.

Chandana Nandilath

If i could i would give zero stars. I regretfully purchased a package at Results Laser Clinic Melbourne CBD, and my experience has been nothing short of disappointing. The reservation system is a nightmare to navigate; it's nearly impossible to find an available date. After finally securing a date three months out, I received a call from the staff canceling my appointment, claiming they couldn't find another suitable slot for me. This has been a significant waste of both my money and time.

Reading through other reviews now, I see I'm not alone in my frustrations. While some staff members are professional, others have been shockingly rude and hostile. It's unacceptable to be treated poorly after investing in laser hair removal treatments, which have not yielded the results promised.

The clinic's communication is abysmal. They refused my appointment because of an alleged package expiration, despite confirming it via text and email.

Customer service is sorely lacking. When attempting to reschedule, I encountered endless obstacles—being hung up on and left waiting indefinitely for call-backs.

Overall, the treatment at Results Laser Clinic Melbourne CBD has been far from satisfactory. For those considering this clinic, I strongly urge reading these reviews carefully and exploring other options. The lack of professionalism, coupled with the poor treatment outcomes and booking difficulties, makes this establishment a regrettable choice.

Kushani Gunawardana

Worst experience

I have had a consistently disappointing experience with Results Laser Clinic. From the beginning, their customer service is poor, but I decided to give them the benefit of the doubt. However, my recent experience has pushed me to write this review.

I scheduled an appointment a month ago, only to have it canceled last minute. It is incredibly frustrating to learn that the clinic apparently has only one therapist capable of doing all the treatments.

I still have five more treatments to complete, but after this experience, i won’t go there again

Saranya Moungsila

I have been a loyal client of this clinic for over five years. However, I am extremely disappointed with the lack of flexibility regarding expiring packages. Despite the fact that we missed an appointment due to the clinic's short staffing, they refused to accommodate us.

This experience has soured my view of the clinic, and I will not be returning, nor will I recommend it to others.

Ana Ferreira

Just had a consultation with one of the girls, sad to not remember her name because she was amazing ! Explained me everything and answer all my questions. Really sweet and professional. Bought my package straight away and I am really excited to start the sessions!!