Pagosa Springs Medical Center - Pagosa Springs, Colorado

Shan H

My husband had a heart attack while we were visiting in Pagosa Springs, and this facility could not have been more responsive or helpful to us. The care there was immediate and thorough, and the doctors, nurses, emergency ambulance drivers, and administrators were so professional, caring, and wonderful. They took him by ambulance to Durango and he was operated on there. Thank you, Pagosa Springs Medical Center. You saved my husband’s life with your expert care. ♥️

Jean Scott

On October 1, 2024 we went to the Emergency Department because my husband was experiencing chest pains. We were treated with kindness, respect, concern, and professionalism from the time the doors opened until they closed. A would like to recognize these three especially: Dr Velasquez, Nikki, and Tamsen! All are fantastic.

Julia Whelihan

I can’t say enough good things about this beautiful hospital and clinic. I’ve been coming a lot lately to figure out what’s happening with my health and I absolutely ? love every single person that I’ve met while there. The cafeteria is so much fun and really great food. They feed my soul too!

The health care professionals are so great at helping me and all people! I see it and have enjoyed every minute that I see in action! I want to personally thank Phil Zappone and Dr. Brown for being so supportive of my blight in finding out about my health issues. God bless you all and may God bless our America ❤️

Dave Zappone

Dr. Andrew Buck

Today's visit with Dr. Buck was no different than any of my visits. Each and every interaction has been informative, understanding, reassuring and patient centric. His approach, manner, professionalism, makes one feel special and respected.
I also find Dr. Buck's patient approach and ability to connect most inclusive all of which fosters trust that in him, his diagnosis, treatments are is spot on and relevant to my condition and persona. Personally, the standard in Oncology demands a unique skill set, Dr. Buck has that in spades.
To sum up, I am very happy that I'm his patient.

Abey Nelson

This is the worst hospital hands down. They can never do anything right every time I go it takes forever, they lose lab and diagnostic testing orders or they don't have the right paperwork. I took my 5 month old to the walk-in clinic because she was throwing up and the nurse came out and said the clinic was full and they wouldn't see her. My doctor was out of the office. Like seriously 5 months old. Babies and children should take priority. I had to come to google because they aren't even smart enough to have a complaint/concerns section on their website. Half the time we just drive almost an hour to the hospital in another town.

Dena Lee

Do not send your parent here if they are sick. Send to ER. They saw my mom who was sick with Covid and failed to process her medications. The doctor left without making sure the meds got sent to the pharmacy and now it's day 2 of calling the after hour service to try and get her meds. Very unprofessional. She may still have to go to the ER just to get meds. They failed.

Nan Serkes

I’m extremely frustrated with PSMC primary care. I had an appointment scheduled for April 30. They called me a few weeks prior and said they had to reschedule to June 10. They had nothing sooner. Fine. I just got another call today telling me they have to reschedule again! This time, the soonest they can see me is August 12 .. . more than 3 months after my initial appointment! I will be very surprised if they actually keep the August appointment. They have little consideration for their patients.

Cee Gee

I called this hospital to get some answers about billing for an elderly, ill friend. The woman I spoke to over the phone was very helpful. I had a question about medical power of attorney, so the woman I was speaking to transferred me to Denise in records.

Denise answered all my questions and seemed to sincerely want to help. When she didn't know an answer, she admitted it instead of making something up. She offered so much assistance.

My friend and I ended up going to the hospital to speak to Denise in person and sign a HIPAA release form. Denise was, again, so helpful.

While we were speaking to Denise, my friend began to feel poorly. Denise got him a bottle of water and remained him to take deep breaths. She was so compassionate and kind, and is a real asset as a member if this hospital's staff.